New York , New Hampshire
About the job
Our client is looking for a Program Manager to join their diverse and growing team. In this role you will lead delivery and overall management of a portfolio of complex clients by working with our creative and media teams. You will serve as the main point for account leadership, while staying up-to-date on daily project activities.
What you’ll be doing:
You will be an essential figure in delivering and managing complex clients
Meet deliverable requirements, assess change and risk management, and frequently oversee a number of clients
Ensure projects are properly resourced and running on schedule and budget
What we are looking for:
2-3 years experience in a Program manager role
7-10 years experience within an agency setting
You have extensive experience in a client services organization, structuring, managing engagements with parallel and interconnected project tracks and teams
You manage long-term projects with multiple tracks of work and teams, as well as have a firm command of project management processes and methodologies
You have a strong understanding of web and application development and design lifecycle.
You have the ability to focus on goals and solutions that impact both individual work streams but also the program as a whole.
You manage and set client expectations. At the end of the day, you make sure that everyone’s satisfied and put a plan in place if they’re not
You are a mentor and manager; someone who both leads by example, while also actively fostering the talents of those working under them.
Strong appreciation for design
Ability to work in a fast-paced agency environment