Senior Program Manager

New York , New Hampshire

Start 11/17/2021

Permanent

About the job Our client is looking for a Program Manager to join their diverse and growing team. In this role you will lead delivery and overall management of a portfolio of complex clients by working with our creative and media teams. You will serve as the

About the job

Our client is looking for a Program Manager to join their diverse and growing team. In this role you will lead delivery and overall management of a portfolio of complex clients by working with our creative and media teams. You will serve as the main point for account leadership, while staying up-to-date on daily project activities. 


What you’ll be doing:

  • You will be an essential figure in delivering and managing complex clients

  • Meet deliverable requirements, assess change and risk management, and frequently oversee a number of clients

  • Ensure projects are properly resourced and running on schedule and budget


What we are looking for:

  • 2-3 years experience in a Program manager role

  • 7-10 years experience within an agency setting

  • You have extensive experience in a client services organization, structuring, managing engagements with parallel and interconnected project tracks and teams

  • You manage long-term projects with multiple tracks of work and teams, as well as have a firm command of project management processes and methodologies

  • You have a strong understanding of web and application development and design lifecycle.

  • You have the ability to focus on goals and solutions that impact both individual work streams but also the program as a whole.  

  • You manage and set client expectations. At the end of the day, you make sure that everyone’s satisfied and put a plan in place if they’re not

  • You are a mentor and manager; someone who both leads by example, while also actively fostering the talents of those working under them.

  • Strong appreciation for design

  • Ability to work in a fast-paced agency environment